Seconday HDD for Acer 7738g

by Reeze on July 3, 2009

So as my laptop supports two internal hard drives I bought second one – sata 5400rpm and 500gb. I must say Acer does not give any parameters even in specification coming with notebook. But ok – hdd is finally bought. I opened secondary hdd cover and look:
DSC00023 300x225 Seconday HDD for Acer 7738g

There must be a special connector. You cannot buy this connector on the ebay and even cannot in local computer shop. You must go to you local acer dealer. And you know what? My local dealer does not have it because model is new. I should have bought asus…

Updated: As Letty from findtheanswers.com commented – I need to het connector, secondary hdd cover + secondary hdd bay. That is possible only at local acer dealer.

Here findtheanswers.info thread

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{ 9 comments… read them below or add one }

Alex 7738g September 9, 2009 at 6:24 PM

I have the same problem, bought 2nd HDD but u need special converter for acer SATA 2.5″ HDD :(

In local shops I couldnt find one so I mailed to acer service and waiting for answer. :(

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ROBERT September 17, 2009 at 11:41 AM

IF ANYONE CAN FIND THIS ADAPTER TO PURCHASE ONLINE PLEASE CONTACT ME AT RTHOMPSON.WEPI@YAHOO.COM… THE CLOSEST I COULD FIND WAS HERE>>>

http://laptopparts.vivotechnology.net/Items/!msc-hp-249?sck=9728070&caSKU=!msc-hp-249&caTitle=NEW%20HP%20DV9000%2c%20DV6000%2c%20V6000%20SATA%20Hard%20Drive%20Connector%20DFHS22FR685

IT LOOKS SIMILAR, BUT SAYS ITS FOR A HP SO I DON’T DARE TO BUY IT

Reply

Alex 7738g September 18, 2009 at 8:36 AM

Well maybe you should google this parts.This info gave me my local acer service. But they dont have it now :( and the shipment date is unknown :(

20.PCC01.001 CONNECTOR.HDD.SATA
33.PCC01.004 BRACKET.HDD
42.PCC01.006 HDD.DOOR.2ND

I only found this UK site

http://www.acerspareparts.co.uk/2nd_hard_drive_kits/aspire_2nd_hdd_kits/aspire_7730_2nd_hdd_parts

I believe parts should fit,but still no 2nd HDD door. It s not possible to screw the original door when the HDD is inside :(

Reply

Alex October 7, 2009 at 7:30 AM

Any progress as i want to buy one too…

So we need a drive bay, a drive door and drive connector ?

won’t the old drive door do ?

thanks for help on thins

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Josh December 1, 2009 at 9:10 AM

I found the door! Acer support finally gave me several phone numbers of Acer dealers. Here is Acer’s free technical suuport: Voice Technical Support : 1-800-571-2237. I haven’t called them, so I don’t know if they are any help. Communicating with their support via email reveals how awful their standard support is.
The company who has the door (and possibly the connector & hard drive caddy) is called Capital Data, 3300 W. Main St., Lansing, MI., 48917-4389, Phone: 800-999-4409 or 517-371-7100 EXT 21, Fax: 517-371-2188. Here is their website: http://www.notebook-laptop-repair.com/acerlaptoprepair.htm. They do not make a door without the annoying legs. Capital is charging me $29 plus $5 for shipping. I bought a drive caddy & a SATA connector designed for an HP laptop that looked similar to the ones I need for my ACER Aspire 7738G-6719. Capital Data probably has those parts too, but I tried to keep this whole deal to a minimum cost. It will take some modifying of the parts, but at least I should avoid anything that would compromise my warranty.

Here are the other websites & phone numbers Acer gave me.

US Part Partners

SupplyNet : 800-826-0279 [For Adapters]

Capital Data : 800-999-4409 [Notebook Parts]

Express Comp : 800-557-1943 [Notebook Parts]

Kahlon : 800-317-9989 [Notebook Parts]

Canadian Part Partners

Comsol Data : 800-267-4834

Grand Tech : 800-567-0586

Empower Parts : 409-425-4241

Web sites: http://store.acer.com/accessorylocator.asp OR http://acer.shopbysystem.com/ OR http://mundocorp.com/

Reply

Josh December 3, 2009 at 10:00 AM

I checked with Capital Data, and they want $29 for each part: hard drive door, hard drive caddy, and the SATA connector. I’m just buying the door and trying to make due with parts I found on eBay that are designed for the HP DV9000. I found the caddy & connector for $10.

I heard from another company, Grand Tech, out of Canada. They want $29 for the hard drive door too. Hope this helps!

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Josh December 13, 2009 at 12:01 PM

Received the parts I needed. I had to clip off several legs and other protruding pieces from the underside of the hard drive door cover. The hard drive would not fit in the bay with a hard drive caddy, so I had to put the hard drive in the bay by itself. Even then, the door barely fit over the hard drive. It worked, but it’s a very tight squeeze. I found the hard drive connector on eBay. The connector was made for the HPDV9000. I had to clip some pieces from the connector so it would fit properly. The second hard drive is working great even though it’s a tight fit!

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gilbert February 8, 2010 at 8:05 PM

I found the acer bracket33pcc01004 and the connector 20pcc01001 in england (i am from belgium)and they shipped it over for all in 32.91 pound sterling
Gilbert

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Fábián Gábor March 30, 2012 at 9:43 PM

I have the same issue. I just bought an SSD but now I can’t use my old HDD. I searched for 20.PCC01.001 in Romania. The price is right, about $9 but the transport costs almost the same, so it’s a rip-off. Guess I just have to deal with it. Still, FU Acer for not giving this connector with the pricey laptop!

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